Read: Prospero’s Response to COVID-19

The COVID-19 crisis has created barriers to accessing care, particularly for those facing complex conditions. In response, Prospero’s team has innovated quickly by combining our compassionate home-based support with enhanced telemedicine offerings. This comprehensive care model is tailored to people’s needs and meets them where they are most comfortable and better treated – in the home. We are committed to ensuring the safety of those in our care, their families, and our clinicians and will continue to remain in compliance with the Centers for Disease Control and Prevention (CDC) guidelines. We are also closely monitoring directives from state and local health departments.

If you have questions about how we can best support you or your loved one, call our team at 1-888-608-0499, TTY 711.

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Our Care Model

Connected.
Body, mind and family.

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Physician-led care team

More than a trusted team.
A trusted community.

When life gets complicated, it’s our goal to surround you and your loved ones. Your dedicated care team coordinates a community of services to support your unique condition.

By developing trusting, respectful relationships with our patients, their caregivers, loved ones, and other physicians, we can ensure that everyone is committed to supporting the patient’s goals. This approach gives the people in our care the feeling of being listened to, loved, and in control of their story.

See how we do it
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Proper care takes time, a team, and trust

Your Prospero Care Team

Prospero Physician

An extension of your primary care physician and/or specialist. They work together with your doctor(s) to ensure you receive proper care and address any serious health issues that may occur.

Nurse Practitioner

Your nurse practitioner or physician assistant is the first member of the team you meet. They prioritize assessing your health, addressing prescription needs and discussing any health and safety concerns.

24/7 Support

You can call our care center any time, day or night. We are here to address any questions you have and provide you with the kind of care you deserve.

Registered Nurse

Your registered nurse meets you in your home for scheduled visits or whenever you need care. They help address medical needs, answer questions, and help communicate concerns to your doctors.

Care Support Specialist

Your care support specialists coordinate your Prospero team’s efforts, making sure your care and activities are organized and your concerns are addressed when they arise — 24 hours a day, 7 days a week. They are always available.

Social Worker

Your social worker is there to provide extra resources and support when you need it. They are an integral part of the care team that helps guide you in the next chapters of your life so you feel fulfilled and connected to your community.

Get in touch

We’re here for you.

1-888-608-0499

Call us anytime. 24 hours a day, 7 days a week.

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