Read: Prospero’s Response to COVID-19

The COVID-19 crisis has created barriers to accessing care, particularly for those facing complex conditions. In response, Prospero’s team has innovated quickly by combining our compassionate home-based support with enhanced telemedicine offerings. This comprehensive care model is tailored to people’s needs and meets them where they are most comfortable and better treated – in the home. We are committed to ensuring the safety of those in our care, their families, and our clinicians and will continue to remain in compliance with the Centers for Disease Control and Prevention (CDC) guidelines. We are also closely monitoring directives from state and local health departments.

If you have questions about how we can best support you or your loved one, call our team at 1-888-608-0499, TTY 711.

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For Caregivers

Prospero Health caregiver hugging elderly woman

Stories for you and your loved ones.

When life becomes complex, families often begin to look back at the stories our loved ones have created for us. Our purpose at Prospero is to ensure that the chapters yet to be written for those living with complex conditions contain joy and integrity, keeping everyone connected along the way. We will navigate this next chapter together as we spend time with your loved one, providing updates to the family and their network of care providers to keep their story from getting lost.

In the spirit of storytelling, please enjoy the latest stories from our communities.

  • Snow falling in back alley of Texas community

    A Prospero Social Worker’s Story During the Texas Freeze

    Prospero Health social worker Karen Possessky is no stranger to disaster. As a critical incident responder and American Red Cross volunteer, Karen has helped communities around the country recover from floods, hurricanes, tornadoes, and fires. After the 9/11 terrorist attacks, she spent six weeks at ground zero in New York City. When a historic winter […]

  • How Edie Moran found ‘Home’ at Prospero Health

    When the COVID-19 pandemic began sweeping through the United States late last winter, Edie Moran was settling into her new job as a medical social worker with Prospero Health in Chicago. Like many of us, Edie remembers those early days of the pandemic as a time of great anxiety and fear. But amidst all of […]

  • Celebrating Black History with Prospero Teammate, Marissa Williams

    When asked to identify an individual in the Black community that impacted or inspired my life or the work I do, I am sure you were looking for me to highlight a Black civil rights leader, the “first” of something Black politician, or a prominent Black business leader.  While Black leaders should be celebrated during […]

  • Prospero Stories: A Supportive Care Team, No Matter The Time

    The following is a true story; the names of the patient and caregiver in this story have been changed to protect their privacy. Images do not represent their likeness. Elizabeth Courtney, a Prospero triage nurse, was on-call after hours on a Monday night when she received an urgent phone call. Scott, a caregiver, was on […]

  • Celebrating Black History with Prospero teammate, Junell Ellis

    Junell recalls her role model and best friend – her grandmother. When I think of Black History and someone who has impacted my life, I immediately think of my grandmother, Mattie. Even though we were 50 years apart in age, she was my best friend. She taught me the importance of standing up for myself […]

  • The Impact of the COVID-19 Vaccine on Home Healthcare

    Our very own Prospero teammates spoke about the urgency of vaccinating people who are living with serious advanced illness. “We must have a way to deliver the vaccine to the homebound persons that need it the most,” said Dr. Michael Bond, a Texas-based Associate Medical Director for Prospero Health. Many Texans, such as 91-year-old Doyce Dillon, […]

  • hands holding phone

    How Prospero Health is Making People Feel Safe at Home

    Raymond Gibbard, a gentleman in his 80s, came under the care of Prospero Health in the spring of last year. As Raymond tells it, he was sitting at home one day when he received an unexpected call from a Prospero provider.  “All of a sudden, I had Antoinette and Gifty calling me,” he recalled. “I […]

  • Healthcare provider giving COVID Vaccine to patient

    COVID-19 Vaccine: Updates, Side Effects & When to Expect It

    The end of the COVID-19 pandemic may, finally, be in sight. As coronavirus infections and hospitalizations continue to rise across the United States, the rollout of the first vaccine is a beacon of hope for all of us who have endured months of fear, uncertainty, isolation, and grief. But with so much vaccine news floating […]