Read: Prospero’s Response to COVID-19

The COVID-19 crisis has created barriers to accessing care, particularly for those facing complex conditions. In response, Prospero’s team has innovated quickly by combining our compassionate home-based support with enhanced telemedicine offerings. This comprehensive care model is tailored to people’s needs and meets them where they are most comfortable and better treated – in the home. We are committed to ensuring the safety of those in our care, their families, and our clinicians and will continue to remain in compliance with the Centers for Disease Control and Prevention (CDC) guidelines. We are also closely monitoring directives from state and local health departments.

If you have questions about how we can best support you or your loved one, call our team at 1-888-608-0499, TTY 711.


Patient Story:

Managing Serious Decline

Patient Name

Alfred (Patient name has been changed for privacy)


70-year-old Male


Lives with daughter and primary caregiver

Medical history

Parkinson’s, Dementia, CKD stage 3, PTSD, Depression, Eczema, Gout, BPH


Hospitalizations, SNF Stay

The hospice resource has been such a blessing, I am so glad you introduced it to me. I wish I had been able to have it for my mom and earlier for my dad.”

– Daughter of Patient Alfred

The Prospero Impact

Alfred requires extensive assist with transfer, ambulation, and all activities of daily living. After being referred to Prospero, his Initial Plan of Care established the need for Serious Illness conversation (hospice) and caregiver support. He quickly learned to place great trust in Prospero’s after-hours support team, as well as the constant availability of an NP and RN. He placed an inbound call on a Tuesday evening to Prospero Triage and an RN was able to advise him on management of diarrhea. A follow up outbound call 2 days later confirmed improvement in symptoms.

Due to continued decline and change in PPS, a hospice referral was accepted by Alfred’s daughter and he was admitted to Hospice care just two days later. Alfred continues to receive regular check-ins with his caregiver and is comfortably nearing end of life surrounded by support.

Note: Patient name has been changed to protect his privacy.